Microsoft’s customers don’t like change. They’re accustomed to getting everything they want, exactly as they want it, with no surprises. They won’t tolerate anything else.
If Microsoft releases anything too different, enterprise customers will simply refuse to buy it, demanding that Microsoft keep selling the old version indefinitely. And every time, Microsoft caves, because what else are they going to do?
“The office is a collaboration tool and should be designed for collaboration. The open plan office is a product of the 1970s when we thought that by forcing everyone together, by breathing the same air, we would collaborate. But thats not how it works.”
Soonologist Juliette Garside in The Guardian